Customer Service AI Assistant

Faced with overwhelming support volume and high costs, a major retailer deployed our Customer Service AI Assistant across all channels.

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The AI instantly resolved 65% of routine inquiries, routing complex issues with perfect context.

This resulted in 90% faster resolution times and an increase in customer satisfaction, allowing human agents to focus on high-value, complex service.

Document Processing Automation

An administration firm struggling with manual processing of thousands of daily invoices, contracts, and mail deployed our NLP-powered system.

This solution utilized machine learning and OCR to automatically extract and validate data with 99.5% accuracy, feeding it directly into their ERP via a custom interface.

The result was an 80% reduction in handling time, allowing the company to reallocate three full-time employees .

Connecting Everything Within Office Environment

A manufacturing client was paralyzed by siloed data across legacy systems (CRM, Inventory, etc.).

We implemented our integration platform to build real-time APIs, creating a unified, connected office environment accessible via a custom dashboard.

This reduced data latency from hours to seconds, enabling 'just-in-time' inventory and boosting production efficiency by 12%.

Leaders gained immediate, reliable data, speeding up the quarterly planning cycle by 25%.